RETURNS & WARRANTY
MileleAtelier.com accepts returns on domestic orders within 7 days of the order date. International orders are final sale and cannot be returned. Merchandise may be returned for a refund to the original form of payment or to store credit in accordance with our returns policies. You can then place a new order.
Returned merchandise must be unworn, with all tags attached. Upon receipt of returned goods, MileleAtelier.com reserves the right to deny refund if the merchandise does not meet policy requirements.
We do not offer exchanges. An order can be exchanged by returning for a refund, and submitting a new order. All returns policies/procedures apply; no exchanges for international or final sale orders. See below for complete returns instructions.
Please note that we do not issue prepaid return shipping labels, and you will be responsible for all return shipping fees. We do not accept and will not process international returns.
Return requests must be submitted within 7 days of the purchase date, and return shipments must arrive within 7 days after processing your return. Choose your preferred mail carrier to send the return shipment to us, and make sure to save your tracking information. The package should be sent to the following address:
WEB Returns Milele Atelier
243 Halsey St. Suite 2N
Newark, NJ 07102
- Once we receive the return shipment, you will be refunded within 7 days. A confirmation containing refund details will be emailed to you in the form of a Credit Refunds can take 3-5 business days to appear on your bank statement.
All orders will be refunded to the original form of payment, unless store credit is requested.
RETURNS ON FINAL SALE/DISCOUNTED ITEMS
Any items noted as Final Sale cannot be returned. If you return an order that was placed at a discounted price, you will be refunded the amount that was paid at the time of purchase. MileleAtelier.com will not re-issue a promotional code for a discounted order that has been returned.